Privacy Statement

• Skyline Garage | Chamber of Commerce: 80096549
• Address: De Gaffel 14, 9206 AW Drachten, The Netherlands
• Email: info@skylinegarage.nl
• Phone: +31 6 23 818 443

Depending on your interaction with Skyline Garage, we may process the following personal data.

2.1. Contact and quotation information
Some information is required to process your enquiry or quotation request. Other information may be provided voluntarily to help us assess your transport requirements.

• First and last name;
• Email address;
• Telephone number;
• Pickup location;
• Delivery location;
• Preferred transport date;
• Information provided in messages and quotation requests.

2.2. Vehicle information

• Vehicle make and model;
• Vehicle registration number (if provided);
• Other transport-related vehicle information voluntarily provided.

2.3. Administrative information

• Billing address, company information, and invoice information necessary for administration, accounting, and tax obligations.
• Communication records relating to our services.

2.4. Website information

• IP address;
• Browser and device information;
• Information about your use of our website, such as pages visited and interactions with the website.

We only collect personal data that is necessary for providing our services, communicating with you, and meeting our legal obligations.

We process personal data on one or more of the following legal grounds:

• Our legitimate interest in operating, securing, and improving our business and website;
• Your consent;
• The performance of a contract;
• Taking steps at your request before entering into a contract;
• Compliance with legal obligations.

Skyline Garage does not sell personal data to third parties. We only share personal data with third parties when necessary to provide our services, operate our business, or comply with legal obligations. These may include:

• Website hosting and email service providers;
• Contact form and website service providers;
• Accounting and administrative service providers;
• Insurance providers where required for transport services;
• Government authorities where required by law.

Where applicable, we ensure that appropriate agreements and safeguards are in place to protect your personal data.

We do not retain personal data longer than necessary for the purposes for which it was collected.

The following retention periods generally apply:

• Contact requests and quotations: up to 24 months after the last contact;
• Customer, transport, invoice, and administrative records: 7 years;
• Data required for legal obligations or disputes: as long as legally necessary.

Our website uses cookies and similar technologies to ensure the proper functioning of the website, improve user experience, and help us understand how our website is used.

For more information about the cookies we use, their purposes, and how you can manage your preferences, please refer to our Cookie Policy.

9.1 Google Analytics

We use Google Analytics to better understand how visitors use our website and to improve website performance, content, and user experience.

Google Analytics collects information such as pages visited, device types, browser information, and anonymised usage statistics. This information is used solely for statistical and analytical purposes.

Google Analytics is only activated after you have provided consent through our cookie banner. You can change your cookie preferences at any time.

9.2 Google Search Console

We use Google Search Console to monitor the performance and visibility of our website in search engines.

Google Search Console does not provide us with personally identifiable information about individual website visitors.

Skyline Garage takes appropriate technical and organisational measures to protect personal data against:

• Loss;
• Misuse;
• Unauthorised access;
• Unauthorised disclosure;
• Unauthorised alteration;

Our website is protected using HTTPS encryption and other reasonable security measures appropriate to the nature of our business.

You have the right to:

• Access your personal data;
• Correct inaccurate personal data;
• Request deletion of your personal data;
• Restrict processing;
• Object to processing;
• Request data portability;
• Withdraw consent where processing is based on consent.

If you wish to exercise any of these rights, please contact us using the details below.

We will respond to your request within one month, unless a longer period is permitted by applicable law.

If you believe that Skyline Garage is not handling your personal data correctly, we encourage you to contact us first so we can attempt to resolve the issue.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).